Question 1

What does Klarefi actually do?

Accepted Answer

Klarefi replaces manual document triage with AI agents that handle intake automatically. Documents come in from any channel. AI agents extract facts, pin each one to a source quote and page number, flag gaps, and chase missing items from the submitter. Your team opens complete, verified case files and decides the next action.

Question 2

How long until we see results?

Accepted Answer

The proof sprint runs 2 to 4 weeks on your actual documents. You get measurable accuracy and coverage numbers by the end. Production deployment typically follows within 1 to 2 weeks after that.

Question 3

What happens after I apply?

Accepted Answer

We review your application and documents within one business day. If your use case is a fit, we schedule a short call to scope the sprint and make sure we can hit your target metrics. From there, we configure your workflow and run your actual documents. You get measurable results within 2 to 4 weeks.

Question 4

Does this replace our existing systems?

Accepted Answer

No. Klarefi sits in front of your core systems and handles the messy intake work. Documents come in from your existing channels. Structured outputs push to your backoffice, DMS, or CRM via API and webhooks.

Question 5

What happens when something needs correction?

Accepted Answer

Your team reviews and selects from candidates. The system assists, it does not decide autonomously. When a team member makes a correction, that feeds back into the learning loop. The system gets smarter from every correction.

Question 6

Where is our data stored?

Accepted Answer

EU data residency by default. We store only derived artifacts and evidence pointers, not your raw documents. No training on customer data, contractually guaranteed. Configurable retention policies, audit logs, and access control included.

Question 7

What types of documents can you process?

Accepted Answer

Any unstructured document: PDFs, scanned pages, emails, photos, attachments. One case might have 5 to 30 documents depending on complexity. Klarefi structures them all.

Question 8

Do we need to provide training data?

Accepted Answer

No. Klarefi works on day one without training data. Workflows are configured, not trained. The system improves from corrections over time, but it does not need historical labeled data to start.

Question 9

What if it doesn't work for our specific workflow?

Accepted Answer

That is exactly why we start with a Proof Sprint. We test Klarefi on your actual documents. If we cannot reduce your manual triage time by 60% within 30 days, we continue to work with your team one-on-one until we hit that metric.

Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions